Shipping policy

Shipping Policy

At E-Mart.pk, we are committed to delivering your skincare products safely and on time across Pakistan. We offer nationwide delivery to all major cities including Karachi, Lahore, Islamabad, Rawalpindi, Peshawar, Quetta, and surrounding areas. Orders are processed within 1–2 business days, and standard delivery typically takes 3–5 business days, while remote or rural areas may require 5–7 business days. Delivery charges may vary depending on your location and order size, with free shipping available on orders above a certain amount as notified on our website. Once your order is dispatched, you will receive a tracking number via SMS or WhatsApp to monitor your delivery in real time. We work with trusted courier partners to ensure your products arrive in perfect condition. In case of any delay, damage, or delivery issue, please contact our customer support team within 24 hours of receiving your order and we will resolve it promptly. E-Mart.pk is not responsible for delays caused by natural disasters, public holidays, or circumstances beyond our control.